The Products purchased on the website will be delivered to the address
specified by the Customer during the purchase process. Salumi Pasini
registers in their accounting on specific records every order placed on
the Website and sends to the Customer a receipt in electronic format to
the email address indicated in the purchase phase and / or in printed
form included in the package. For the issuance of the invoice, the
Customer must apply by using the “Notes” field present at checkout by
entering their billing information. It will not be possible to make any
changes to the invoice after it has been issued.
All purchases will be delivered by express courier (hereinafter,
“Courier”) from Mondays to Fridays, except on national holidays and
festivities. Salumi Pasini is not responsible for unforeseeable delays,
inefficiency or lack of delivery by the Courier.
Once the products have been shipped, Salumi Pasini will communicate
to the customer by means of a notification in their reserved Area and/or
via email the shipment of the goods and the tracking link.
Except in cases of force majeure or unforeseeable circumstances, the
ordered Products will be delivered, in Italy, within a period of 7
(seven) working days from the day following the receipt of payment and
the related order confirmation email, unless Salumi Pasini notifies –
within the aforementioned term – of the impossibility to deliver the
ordered goods as a result of the unexpected, even temporary
unavailability, of the Products. In the event of such notification, the
Customer will have the opportunity of waiting for a new availability of
the missing product or of choosing one or more alternative products. In
the event that the customer decides to not choose alternative products
or to cancel the order, Salumi Pasini will reimburse the amounts already
paid by the Customer within the same term.
Information regarding the Products provided through the Website is
constantly updated, but it is not possible to guarantee the complete
absence of errors.
Salumi Pasini reserves the right to correct any errors, inaccuracies or
omissions, even after an order has been sent, or to change or update
information at any time without prior notice.
Any complaints must be forwarded to Salumi Pasini by sending an email to firstname.lastname@example.org
or by calling the following number: + 39.02 48401725 (from Mondays to
Fridays from 9.00 a.m. to 12.00 a.m. and from 3.00 p.m. to 4.00 p.m.) or
by AR registered letter to the following address:
att.ne Assistenza Clienti
Via Circonvallazione 7
20090 Trezzano sul Naviglio – MI
Applicable Law and Jurisdiction
The sales contract between the customer and Smapp S.p.a. is concluded
in Italy and governed by Italian law. For the solution of civil and
criminal litigation arising from the conclusion of this agreement of
distance selling, territorial jurisdiction is that of the Milan Bar.