The Customer will be able to make the payment of the price of the Products
and the shipping expenses by credit card through the Consortium
Triveneto bank circuit, via PayPal or by bank transfer, plus any prepaid
vouchers, defined on the Site under the name Gift Card Salumi Pasini.
Credit Card (Consorzio Triveneto – Monte dei Paschi di Siena):
Every electronic payment made by credit card for the purchase of
products will be made exclusively on the secure servers of Consorzio
Triveneto, supplier of the Visa and Mastercard pos payments. The only
cards accepted are Visa and Mastercard. Salumi Pasini is not responsible
for any failure, malfunction or lack of functioning of the payment
process on the server of Consorzio Triveneto.
PayPal (including credit Card):
For maximum safety, the customer will make the payment transaction
directly on the secure server of PayPal: once the order has been
confirmed, the customer will be redirected to PayPal’s site where you
can pay with your PayPal account or by using a credit card or prepaid
The credit of must be received within 5 days from the date of the order.
If the transfer did not take place in this period, the customer will be
contacted by Customer Service in order to clarify whether the cause of
the failure to credit is to be attributed to the will of the Customer to
not confirm the purchase or to other causes.
Money transfer information:
Money transfer information:
Beneficiary: Smapp SpA
IBAN: IT80 G0103033911000001435659
Bank: Monte dei Paschi di
Purpose: indicate in the purpose of transfer the order number and date.
This information is in the confirmation order email.
Prepaid Voucher (Gift Card):
The Salumi Pasini Voucher (Gift Card) is a good variable value purchase that can be purchased and given simultaneously.
The Customer (the beneficiary of the Voucher (Gift Card) must be in
possession of the relevant code received via email and will have to add
it after selecting their favourite products following the available
option at checkout.
The Salumi Pasini Voucher (Gift Card) cannot be refunded once
purchased, but must be used to purchase products and services on the
site salumipasini.com. The purchased products will follow the provided
rules of returns which may be consulted in the appropriate section of
After receiving the order, Salumi Pasini will check the stock for
availability and proceed to execute the order as soon as possible.
The Customer, upon receipt by Salumi Pasini of the order that
corresponds to the execution of the contract, receives an email that
confirms the taking over of the placed order. The notification contains
the order number, the date, a summary of the shipping and billing
information, the list of products ordered with their essential
characteristics, their prices and the amount paid.
Sizes and weights of the products purchased.
The products manufactured and sold by Smapp SpA are handcrafted and
therefore the net weight of each product may vary from the weight
specified in the description of the product. To provide a quality
service for our Customers, Salumi Pasini undertakes to make slightly
larger packagings than reported on the website, so that the product that
is delivered would always weigh the same or more than what is indicated
on the product page.
RIGHT OF WITHDRAWAL(CONSUMER CODE LEGISLATIVE DECREE 206/05 AND L.D. 21/2014)
Salumi Pasini ensures the products delivered will be equal to those
shown and described in the site, and compliance with all rules regarding
the storage of the products until delivery at the place indicated in
the order. All products sold are the responsibility of the manufacturer.
In the case of packaged products Smapp s.p.a. is also responsible for
the accuracy and completeness of the information given on the packaging.
The pictures on the site and on the packaging are provided to the
customer in order to facilitate the recognition of the products; due to
variations in packaging, the pictures may not exactly reflect the
appearance of the delivered product.
As provided for by the Consumer Code Legislative Decree 206/05 (Former right of withdrawal) and Legislative Decree 21/2014 , Customers of Salumi Pasini benefit from the money back guarantee with the ability to return purchased products within 14 working days of receipt , except in the case of products which by their nature can not be returned.
How to request a refund
You must send a letter or an email to Salumi Pasini within 14 business days from receipt of the goods.
In the communication, the Customer shall indicate the product or
products for which they intend to exercise the right of withdrawal.
– To exercise the right of withdrawal you must return purchased products, in perfect condition and with original labels not removed.
– The product packaging must be accurate in order to preserve the original wrappings from damage, inscriptions or labels.
– The products must be returned by express courier at your own expense.
– It is recommended that you use a traceable and insured shipping method
since Salumi Pasini will not be responsible for loss, non-receipt or
damage of the posted goods.
– The goods will be refunded by Salami Pasini after checking the content
and condition of the products, within 14 days after receipt of the
notice by the customer. Salumi Pasini will fully refund the costs
incurred by the customer for purchase.